Manage Labels in ChatMaxima – Edit, Activate, and Organize Workspace Labels
Manage Labels
1. What is the Manage Labels feature used for?
The Manage Labels feature allows you to organize, update, and maintain all labels within your ChatMaxima workspace. You can easily activate, deactivate, edit, or delete labels to keep your workspace clean and well-structured.
2. How do I access the Manage Labels section?
Go to the Settings tab from the sidebar in your dashboard. Under Settings, click Labels, and then open the Manage Labels section to view all active and deactivated labels.
3. What information is displayed for each label?
Each label displays key details such as:
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Label Name
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Assigned Color
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Status (Active/Deactivated)
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Creation Date
4. What are the two main sections under Manage Labels?
The Manage Labels section has two categories:
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Active Labels – Displays all currently active labels.
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Deactivated Labels – Displays all labels that are no longer active but can be reactivated or modified.
Managing Active Labels
5. How can I edit an active label?
Select the desired label under the Active Labels section and click the Actions button. Choose Edit Label to open the update page. You can change the label name, color, or other details, then click Update Label to save changes.
6. How can I deactivate an active label?
Under Active Labels, click the Actions dropdown next to a label and select Deactivate Label. The label will move automatically to the Deactivated Labels section.
7. How can I delete an active label permanently?
Click the Actions button next to the label you want to remove and select Delete Label. Once confirmed, the label will be permanently deleted from the system.
8. What happens after editing or deactivating a label?
After editing, the updated details will immediately reflect in your workspace.
If you deactivate a label, it moves to the Deactivated Labels section but can be reactivated later if needed.
Managing Deactivated Labels
9. How can I activate a deactivated label?
In the Deactivated Labels section, select the label and click Actions → Activate Label. The label will then move back to the Active Labels list.
10. Can I edit a deactivated label before activating it?
Yes. You can click Edit Label under the Actions dropdown to modify the label’s name or color even before activating it.
11. Can I delete a deactivated label?
Yes. To remove it permanently, click Actions → Delete Label under the Deactivated Labels section. This will delete the label entirely from your workspace.
12. What happens when I delete a label permanently?
When you delete a label—whether active or deactivated—it will be completely removed from the system. Deleted labels cannot be restored.
Searching and Filtering Labels
13. How can I quickly find a specific label?
Use the search bar available in both Active and Deactivated Labels sections. Type the label name or keyword to filter results instantly.
14. Can I sort labels by creation date or status?
Currently, labels can be filtered using the search bar. Sorting by date or other properties may depend on your workspace updates or admin configurations.
Best Practices for Label Management
15. How can I ensure effective label organization?
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Use clear, descriptive names for labels.
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Assign distinct colors for quick identification.
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Regularly deactivate unused labels to reduce clutter.
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Delete labels that are no longer relevant.
16. Can multiple team members manage labels?
Yes, team members with the necessary permissions can view and manage labels within the workspace.
17. What happens if I edit a label that is already used in conversations?
If a label is already applied to conversations, editing it will update the label name or color everywhere it is used.
18. Is there an undo option after deleting a label?
No, once deleted, the label cannot be recovered. It’s recommended to deactivate instead of deleting if you may need the label later.
Video Tutorial
19. Where can I watch a tutorial on managing labels?
You can watch the step-by-step video guide here:
Optimizing Labels in ChatMaxima