ChatMaxima GoHighLevel Integration & Messaging Workflow

Initial Setup & Integration

1. What is the first step to connect GoHighLevel as a channel?

 The first step is to create a GoHighLevel account. After that, you will navigate to the integrations section of your ChatMaxima dashboard and use GoHighLevel's native OAuth integration to link your account.

2. How is my GoHighLevel account connected to ChatMaxima?

ChatMaxima offers a native OAuth integration with GoHighLevel. You simply need to select your agency and sub-accounts to authorize the connection and start the integration process.

3. What happens after I connect GoHighLevel as a channel?

After the connection is established, customer conversations and contact information from your GoHighLevel campaigns will be synced and routed to your ChatMaxima unified inbox.

4. Where can I find a step-by-step video tutorial to integrate GoHighLevel?

You can find a video tutorial by following this path: Dashboard → Resource → Video Tutorial.

link:  https://chatmaxima.com/video-tutorials/creating-gohighlevel-integration-in-chatmaxima/

Messaging & Workflow

 5. How will I be notified of new messages from my GoHighLevel campaigns?

New messages and replies from your GoHighLevel campaigns will trigger real-time notifications on your ChatMaxima dashboard, allowing your team to respond instantly.

6. Can I send and receive messages from my GoHighLevel campaigns directly through ChatMaxima?

 Yes. The integration supports two-way communication. You can manage and reply to all conversations, including those from GoHighLevel, from a single, unified inbox.

7. How does ChatMaxima handle contact data from GoHighLevel?

ChatMaxima automatically syncs contact data from your GoHighLevel account in real-time. This ensures your contact lists are always up-to-date and enables seamless data synchronization for better communication.

8. What actions can I take on my GoHighLevel contacts in the inbox?

 You can manage your GoHighLevel contacts directly from the unified inbox. Actions include assigning conversations to agents, adding labels, setting a status , assigning agent , and adding  department  for team collaboration