ChatMaxima Advanced Features & Management

Written by Soniya | Updated on Sep 10

Channels

Facebook

Bot & Automation

1. How do I connect a bot to my Facebook account?

To connect a bot to your Facebook account, you can follow these steps: Dashboard → Quick Access → Channels → Facebook. From there, select the account you want to connect a bot to. Click on Actions, and in the dropdown menu, you will find the Connect a bot option.

2. Is it possible to turn the bot on or off at any time?

Yes, it is possible to turn the bot on or off at any time. Dashboard → Quick Access → Channels → Facebook → Actions → Connect a bot You can disconnect the bot by going to your account. From there, click on Actions, and in the dropdown menu for Connect a bot, you can choose None to disconnect it.

3. Is there a way to manage Facebook's auto-replies or saved replies from within ChatMaxima?

Yes, you can manage Facebook's auto-replies by assigning a bot. The ChatMaxima bot will take over the conversation. It automatically replaces Facebook's native auto-replies. This allows you to handle all automated responses from within ChatMaxima.

Account & Data Management

4. Can I connect multiple Facebook Pages to my single ChatMaxima account?

you can connect multiple Facebook Pages.
The number of pages you can connect depends on your plan.

5. Can I disconnect a Facebook Page from ChatMaxima at any time?

Yes, you can disconnect a Facebook Page at any time. First, go to your Dashboard. From there, follow this path: Dashboard → Quick Access → Channels → Facebook Next, select your account and click Actions. In the dropdown menu, click deactivate account to disconnect it.

6. What happens to my chat history if I disconnect a Facebook Page from ChatMaxima?

Your chat history is not deleted when you disconnect. It is stored on Facebook's servers and remains there. You can resume the integration at any time to access the history again.

Account Management

Auto Replies

Bot Integration

Facebook Pages

ChatMaxima Frequently Asked Questions