Browse our comprehensive FAQ section to quickly find solutions, learn how to use ChatMaxima features, and get step-by-step guidance for setup, integrations, and support.
The Add Label option allows you to create labels in ChatMaxima to categorize messages from different platforms and organize them efficiently.
Go to Settings → Labels → Add Label from the sidebar in your dashboard.
Only users with Admin or Owner permissions can add new labels.
You need to provide the Label Name, Label Description, Label Color, and choose whether to show the label on the sidebar.
It is the name used to identify the label, for example, “Support” or “Sales.”
It is a short description explaining the purpose or function of the label.
Choose a color from the available palette to easily identify messages under this label.
When checked, the label will appear on the sidebar for quick access.
Yes, use the toggle at the top of the page to set the label as active or inactive.
Click the Add Label button to complete the creation process.
Yes, labels can be edited later in the Manage Labels section.
The number of labels may depend on your subscription plan or system limits.
Yes, you can watch the tutorial here: Add Labels in ChatMaxima