ChatMaxima Frequently Asked Questions

Browse our comprehensive FAQ section to quickly find solutions, learn how to use ChatMaxima features, and get step-by-step guidance for setup, integrations, and support.

Add Labels – Create and Organize Labels in ChatMaxima

Written by Soniya | Updated on Oct 10
ChatMaxima Settings

Overview

1. What is the Add Label option used for?

The Add Label option allows you to create labels in ChatMaxima to categorize messages from different platforms and organize them efficiently.

2. Where can I find the Add Label option?

Go to Settings → Labels → Add Label from the sidebar in your dashboard.

3. Who can create a new label?

Only users with Admin or Owner permissions can add new labels.


Label Details

4. What information is required to create a label?

You need to provide the Label Name, Label Description, Label Color, and choose whether to show the label on the sidebar.

5. What does Label Name mean?

It is the name used to identify the label, for example, “Support” or “Sales.”

6. What does Label Description mean?

It is a short description explaining the purpose or function of the label.

7. How do I select the Label Color?

Choose a color from the available palette to easily identify messages under this label.

8. What does the “Show label on sidebar” checkbox do?

When checked, the label will appear on the sidebar for quick access.

9. Can I set the label as active or inactive during creation?

Yes, use the toggle at the top of the page to set the label as active or inactive.


Creating the Label

10. What should I do after entering all the label details?

Click the Add Label button to complete the creation process.

11. Can I edit a label after creating it?

Yes, labels can be edited later in the Manage Labels section.

12. Is there a limit to how many labels I can create?

The number of labels may depend on your subscription plan or system limits.


Video Tutorial

13. Is there a video tutorial for adding labels?

Yes, you can watch the tutorial here: Add Labels in ChatMaxima

Add Labels
ChatMaxima Labels
Create Labels
Label Color
Show Label on Sidebar