ChatMaxima Frequently Asked Questions

Browse our comprehensive FAQ section to quickly find solutions, learn how to use ChatMaxima features, and get step-by-step guidance for setup, integrations, and support.

ChatBox Section QR Code Block FAQs

Written by Soniya | Updated on Sep 16
ChatBox

Basics & Overview

 

1. What is a QR Code block and what is its purpose?

QR Code block is a feature in the bot builder that allows your chatbot to dynamically generate and send a QR code as part of a conversation.

2. What is the main purpose of the QR Code block in a chatbot conversation?

The main purpose is to create a scannable QR code that contains specific information, such as a link, that you want the customer to access easily with their phone.

3. What is the primary benefit of using a QR Code block in a chatbot?

The primary benefit is the ability to easily bridge the gap between your digital chatbot and the physical world, allowing customers to scan a code and instantly receive a message, access a website, or connect with your business.


 

Required Information

 

4. What kind of data can I enter in the "Enter Data" field of a QR Code block?

In the "Enter Data" field, you can enter any type of data you want to embed in the QR code. This is most commonly a URL for a website, but it can also be plain text.

5. What happens to the data I enter in the "Enter Data" field of a QR Code block?

 The data you enter in the "Enter Data" field is what the QR code will represent. When a user scans the QR code, their device will read this data.

6. Is the "Enter Data" field a required field to generate a QR code?

Yes, the "Enter Data" field is required because it is the core information used to generate the QR code.


 

Managing & Finalizing

 

7. What is the purpose of the "Save QR Code Url in variable" field?

This field allows you to save the URL of the newly generated QR code as a variable. This is useful for reusing the QR code or its link in other parts of your bot's flow.

8. Why would I want to save the QR code URL in a variable?

Saving the URL in a variable is helpful if you need to use the same QR code in multiple responses or if you want to log or track which QR codes are being generated.

9. What is the final step to create a QR code after entering the required information?

 After you have entered the data and optionally chosen to save the URL, the final step is to click the submit button to generate the QR code.

10. What happens after I click submit to generate a QR code?

After you click submit, the QR code is generated and added as a response block to your chatbot's conversational flow.


 

Resources

 

11. Where can I find a video tutorial for the QR Code block?

To find the video tutorial for the QR Code Bot, first navigate to Dashboard → Resources. In the dropdown menu, click on Video Tutorial, and then use the search bar to find the specific guide by searching for "QR Code Block". You can find the video tutorial at:

link:   https://chatmaxima.com/video-tutorials/creating-a-qr-code-in-chatmaximas-chatbox/

Chatbot Integration
Dynamic QR Generation
Enter Data Field
QR Code Block
Save QR Code URL