ChatMaxima Frequently Asked Questions

Browse our comprehensive FAQ section to quickly find solutions, learn how to use ChatMaxima features, and get step-by-step guidance for setup, integrations, and support.

ChatBox Section Image Block FAQs

Written by Soniya | Updated on Sep 16
ChatBox

Basics of Image Blocks

 

1. What is an Image Bot Block and what is its purpose?

An Image Bot Block is a specific component or node within the chatbot builder's visual flow that is designed solely for sending an image or other visual media as part of a bot's response. It streamlines the process of adding visual content into the conversation.

2. How do I add an Image Bot Block to a chatbot's flow?

You add an Image Bot Block by selecting it from the list of available chatbox sections and then dragging and dropping it into your bot's conversational flow. You can then connect it to other blocks to define when the image should be sent.


 

Adding Images & Specifications

 

3. What are the different ways to add an image to an Image Bot Block?

You can add images to your chatbot in several ways: Upload Image (upload a file directly from your computer), File Link (provide a URL), Giphy (search and select animated GIFs), Unsplash (search and select high-quality stock photos), and Emoji (add an emoji to your message).

4. Can a single Image Bot Block display more than one image?

A single Image Bot Block typically handles one image. However, you can create a series of multiple image blocks in your conversational flow to display several images in sequence to the user.

5. For the Image Bot Block, what are the supported file types and size limits for uploaded images?

 The image bot accepts a variety of common file types, including .jpeg, .jpg, .gif, .png, .apng, .svg, .bmp, and .ico. The maximum file size you can upload is 10 MB.

6. What are the file size limits for images in the Image Bot Block?

 File size limits are in place to ensure fast and reliable delivery, but they can vary depending on the specific channel (e.g., Messenger vs. WhatsApp). The platform is optimized to handle a variety of file sizes, but it's best to keep files as compact as possible for the best user experience.


 

Resources

 

7. How can I find a video tutorial for the Image Bot Block in the chatbot builder?

To find the video tutorial for the Image Bot Block, first navigate to Dashboard → Resources. In the dropdown menu, click on Video Tutorial, and then use the search bar to find the specific guide by searching for "Image Bot". You can find the video tutorial at: 
link: https://chatmaxima.com/video-tutorials/creating-an-image-node-in-chatmaximas-chatbox/

Bot Builder
Chatbot Visuals
Giphy Integration
Image Block
Media Upload