Manage Chatbots Section: FAQ
Core Functions
1. What is the purpose of the Manage Chatbots section in ChatMaxima?
The Manage Chatbots section in ChatMaxima serves as the central hub where you can view, edit, publish, deactivate, copy, or delete chatbots. It includes three main areas: Published Chatbots List, Manage Unpublished/Draft Chatbots, and Bot Deletion Confirmation Recovery.
2. Where is the Manage Chatbots section located in the ChatMaxima dashboard?
You can find the Manage Chatbots section by navigating to Dashboard → Quick Access → ChatMaxima Studio → Manage Chatbots.
3. What categories are available in the Manage Chatbots section of ChatMaxima?
The Manage Chatbots section is divided into three categories:
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Published Chatbots List
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Manage Unpublished/Draft Chatbots
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Bot Deletion Confirmation Recovery
4. Can I use a search feature in the Manage Chatbots section of ChatMaxima?
Yes, the Manage Chatbots section includes a search box that allows you to quickly locate a chatbot by entering its name or a related keyword.
Published Chatbots List
5. What is the Published Chatbots List in the Manage Chatbots section of ChatMaxima?
The Published Chatbots List displays all chatbots that are active and published. It includes details such as bot Name, Platforms, Number of Users, Created Date, and Status.
6. How do I edit a chatbot from the Published Chatbots List in Manage Chatbots?
To edit a bot, go to Manage Chatbots → Published Chatbots List → Action button → Edit Bot.
7. How do I deactivate a chatbot from the Published Chatbots List in Manage Chatbots?
To deactivate a bot, go to Manage Chatbots → Published Chatbots List → Action button → Deactivate Bot. The bot will then move to the Bot Deletion Confirmation Recovery section.
8. How do I copy a chatbot from the Published Chatbots List in Manage Chatbots?
To copy a bot, go to Manage Chatbots → Published Chatbots List → Action button → Copy Bot. This will create a duplicate of the chatbot with the same settings.
9. Can I make a chatbot public from the Published Chatbots List in Manage Chatbots?
Yes, using the Action dropdown in the Published Chatbots List, you can make a bot public so that it can be accessed by others.
10. What chatbot details are shown in the Published Chatbots List of Manage Chatbots?
The Published Chatbots List displays the bot’s Name, Supported Platforms, Number of Users, Created Date, and Status.
Manage Unpublished/Draft Chatbots
11. What is the Manage Unpublished/Draft Chatbots section in ChatMaxima?
This section stores chatbots that have been saved but not published. Draft bots remain here until you publish them.
12. Where do bots go if I only save changes and not publish in the Manage Chatbots section?
If you save changes but do not publish, the chatbot is stored under Manage Chatbots → Manage Unpublished/Draft Chatbots.
13. How can I edit a draft chatbot in the Manage Chatbots section?
To edit a draft bot, go to Manage Chatbots → Manage Unpublished/Draft Chatbots → Action button → Edit Bot.
14. How can I delete a draft chatbot in the Manage Chatbots section?
To delete a draft bot, go to Manage Chatbots → Manage Unpublished/Draft Chatbots → Action button → Delete Bot.
15. Can deleted draft chatbots be recovered in the Manage Chatbots section?
No, once a draft bot is deleted from the Manage Unpublished/Draft Chatbots section, it cannot be recovered.
Bot Deletion Confirmation Recovery
16. What is the Bot Deletion Confirmation Recovery section in Manage Chatbots?
This section stores chatbots that were previously deactivated. You can restore or reactivate them when needed.
17. How do I activate a chatbot from Bot Deletion Confirmation Recovery in Manage Chatbots?
To activate a bot, go to Manage Chatbots → Bot Deletion Confirmation Recovery → Action button → Activate Bot.
18. Can I edit a chatbot stored in the Bot Deletion Confirmation Recovery section of Manage Chatbots?
Yes, you can edit bots in the Bot Deletion Confirmation Recovery section before reactivating them.
19. What happens to a chatbot after it is deactivated in Manage Chatbots?
When a chatbot is deactivated, it moves from Published Chatbots List to the Bot Deletion Confirmation Recovery section.
20. Can bots in Bot Deletion Confirmation Recovery be permanently deleted in Manage Chatbots?
Currently, deactivated bots remain in this section unless they are reactivated.
Actions & Features
21. How can I duplicate a chatbot without changing the original in Manage Chatbots?
Use the Copy Bot option in Manage Chatbots to create a duplicate chatbot that can be saved under a new name.
22. Why should I use the Copy Bot option in the Manage Chatbots section?
The Copy Bot option allows you to create an experimental version of a bot without affecting the original.
23. How can I check the status of a chatbot in Manage Chatbots?
Every chatbot in the Manage Chatbots section displays its status: Published, Draft, or Deactivated.
24. How do I update an existing chatbot in the Manage Chatbots section?
To update, select a bot → Action button → Edit Bot → Save Changes. If you publish, it appears in Published; if only saved, it goes to Drafts.
Settings & Resources
25. How do I access the Manage Chatbots section in ChatMaxima?
Go to Dashboard → Quick Access → ChatMaxima Studio → Manage Chatbots.
26. Where can I find the video tutorial for the Manage Chatbots section in ChatMaxima?
You can find the tutorial here: https://chatmaxima.com/video-tutorials/enhancing-your-chatbot-using-advanced-editing-techniques/